How can I get Mada card from SNB?
- When
opening a current account in one of SNB’s branches or AlAlhi.com
How can I renew my Mada card from SNB?
- Your card gets renewed before the expiry date by 3 months and will be sent to your registered national address registered in the bank, you can also renew your card though our Self Service Machines available in our branches.
Is Mada card from SNB safe to use locally, internationally and online?
- Of course! Mada card from SNB is built with high security encryption & 3D secure feature to protect your information
What should I do when my card is lost or stolen?
- Stop your card using SNB Alahli Online, SNB Alahli Mobile or by calling SNB Phone Banking 920001000. You can also issue a new card and receive it by mail at your registered national address in the bank or through our Self Service Machines available at our branches.
Can I use my Mada card from SNB outside the Kingdom?
- Of course! Mada card from SNB is accepted by millions of merchants around the world, including restaurants, hotels & websites
What are the fees that apply to POS and ATM transactions?Can I use Mada card from SNB to buy online or in apps?
- Yes! The new Mada card from SNB is co-branded with MasterCard and widely accepted in all stores and e-stores
What is the daily purchase and ATM cash withdrawal limit?
- The daily POS limit is SAR 20,000 (increasable up to SAR 200,000) and the daily ATM cash withdrawal limit is SAR 5,000 only inside the Kingdom and what is equivalent outside the Kingdom
How can I change my daily POS & E-commerce limit?
- Change the daily Purchase limit via SNB Alahli Online:
- Login SNB Alahli Online and enter your username and password
- Enter the 4 digit OTP
- Go to <Accounts>
- Click on <Card Services>
- Click on <Mada Cards from SNB>
- All your cards will be displayed on screen
- Choose the Debit Card you want to increase its limit
- *Click on <change daily POS limit> or <Change daily Internet limit>
- Enter the desired limit
- Click on <apply changes>
*Daily Internet limit must be equal or less than the POS limit
Change the daily Purchase limit via SNB Alahli mobile app:
- Login SNB Alahli and enter your username and password
- Enter the 4 digit OTP
- Go to <Accounts>
- Click on <Card Services>
- Click on <Mada Cards from SNB>
- All your cards will be displayed on screen
- Choose the Mada card from SNB you want to increase its limit
- Click on <change daily POS limit> or <change daily Internet limit>
- Enter the desired limit
- Click on <apply changes>
*Daily Internet limit must be equal or less than the POS limit
Change the daily POS limit via SNB Phone Banking:
- Login to SNB phone banking service by entering private number and PIN
- Choose 1 to enter <banking account>
- Choose 4 to enter <Mada Card from SNB>
- Choose 3 to enter <POS daily limit>
- The system will request the last 4 digits of your debit card that you need to increase its limit.
- The system will announce the available limits
- The system will require your confirmation
- You will receive SMS with Successful Limit Change
How can I add my card to Apple Pay?
How can I add my card to Mada pay?- Make sure that the smartphone operating system is "marshmallow 6" or above
- The smartphone has NFC feature
- You own an SNB card
- Download MADAPAY from Google Play
- Start the app and follow the instructions (make sure you have an enabled passcode)
- Make sure you're connected to the internet while setting up the application
How can I Issue and Activate Al-Ahli Virtual card?
- Login SNB Alahli Online/ SNB Alahli and enter your username and password
- Enter the 4 digit OTP
- Go to <Accounts Management>
- Click on <Apply new Virtual MADA Card>
- Choose the wanted account
- Click on <Proceed>
- Enter the 4 digit OTP
- Click on <Add to Apple Pay> to add the card to your apple wallet
